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Trip cancellation insurance

occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially protected. Secure yourself and take out this trip cancellation insurance Hotel Cancellation Plus right now.

The insurance must be taken out at the same time as the journey is booked. If the insurances is not taken out at the same time as the journey is booked, cover for trip cancellation benefits does not start until the 10th day following conclusion of insurance.
The following events are covered as reasons for trip cancellation / trip interruption, if as a result you are unexpectedly unable to commence the trip or have to break it off:
  • unexpectedly occurring serious illness*, serious physical injury caused by an accident, adverse reactions to a vaccination or death;
  • loosening of implanted joints*;
  • unexpectedly occurring serious illness*, serious physical injury caused by an accident or death (including suicide) of a family member, making your presence absolutely necessary;
  • pregnancy, if the pregnancy is determined after booking the journey, or severe pregnancy complications up to the 35th week of pregnancy inclusive*;
  • serious damage to your property at the place of residence as a result of acts of God (e.g. flood, storm), fire, burst water pipes or criminal act of a third party, making your presence absolutely necessary;
  • loss of job without fault, as a result of notice of termination issued by the employer;
  • call-up to basic military service or alternative civilian service;
  • submission of an action for divorce to the competent court or, in the case of registered life partnerships, the submission of a petition for dissolution before the trip to be taken jointly by the married couple/civil partners;
  • dissolution of the relationship of two partners living together (who have had the same registered address for at least 6 months) by the giving up of the joint residence immediately before the trip to be undertaken jointly by the partners concerned;
  • failure to pass the school-leaving certificate examination, or a similar final examination for a course of school education lasting at least 3 years;
  • receipt of an unexpectet judical summons.
  • COVID-19 and insurance cover information here >>>
* In the event of sickness/accident please have a detailed medical certificate made out by the treating doctor.
for example, if the reason for trip cancellation or trip interruption
  • already existed or was foreseeable;
  • is connected with an existing illness of the insured person or a person who represents a cancellation risk (e.g. family member), which has been treatedon an outpatient basis in the last 6 months or on an inpatient basis in the last 9 months before the policy is taken out (in the case of trip cancellation) or before the start of the trip (in the case of trip interruption) (except for check up examinations).
  1. Trip cancellation: Reimbursement of cancellation costs if trip not started up to selected trip price (no excess)
  2. Trip interruption: Reimbursement of the booked but unused travel service up to selectet trip price
  3. Delayed arrival: Reimbursement of additional costs of overnight accomodation and meals during the outward journey up to € 400.-
  4. Involuntary extension of holiday: Reimbursement of additional costs of overnight accommodation and meals at the holiday destination up to € 2,000.-
  5. Search and rescue costs: in the event of an accident or in the event of distress in the mountains or at sea up to € 7,500.- (incl. helicopter rescue)
The insured event shall apply to the insured person concerned and additionally for the following co-travelling persons with equivalent insurance:
  • family members of the insured person concerned;
  • per insured event a maximum of three further persons.
Family members shall be the spouse (or registered life partner or live-in partner in a joint household), the children (stepchildren, children-in-law, grandchildren, foster children), the parents (step parents, parents-in-law, grandparents, foster parents), the siblings and brothers-in-law and sisters-in-law of the insured person; in the case of registered life partner or live-in partner in a joint household also their children, parents and siblings.